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Reporting an Issue During a Delivery

Last updated May 22, 20262 min read

Here's a clear, step-by-step look at "Reporting an Issue During a Delivery" — including what to expect and what to do if something doesn't go as planned.

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Overview

Here's what to keep in mind before you get started:

  • You'll need a valid driver's license, proof of insurance, and vehicle registration.
  • Background checks are run by a certified third-party provider.
  • Drivers are paid weekly via direct deposit.

Things to know

Tip: Enable background location so you can be matched with nearby delivery requests faster.

You can check your application status at any time from the Driver app under "Account."

Still need help?

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.

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