When are driver payments issued?

Driver earnings are calculated weekly and deposited directly to your bank account, usually within 1–2 business days after the pay period closes.

What payment methods does DelZeno accept?

DelZeno accepts major credit and debit cards, along with popular digital wallets. Accepted methods may vary slightly by region.

Business invoices are available under the Billing tab in your dashboard, with downloadable PDF and CSV exports for accounting.

refunds

Last updated January 20, 20262 min read

Here's a clear, step-by-step look at "Understanding Refund Timelines" — including what to expect and what to do if something doesn't go as planned.

Illustration for Understanding Refund Timelines

Here's what to keep in mind before you get started:

You can view your full payment history at any time from Account > Payments.
Tax documents for drivers are made available each January.
Driver payments are issued weekly, with a clear breakdown of earnings and adjustments.

Tip: Keep at least one backup payment method on file to avoid delivery delays.

1099 tax forms are made available to eligible drivers by January 31 each year.

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.

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A step-by-step guide covering "Setting Up Tax Documents (1099) as a Driver" — part of the DelZeno payments help articles.

A step-by-step guide covering "Accepted Payment Methods for Customers" — part of the DelZeno payments help articles.

A step-by-step guide covering "Understanding Delivery Fee Breakdown" — part of the DelZeno payments help articles.