Understanding Your Driver Rating
Here's a clear, step-by-step look at "Understanding Your Driver Rating" — including what to expect and what to do if something doesn't go as planned.
Overview
Here's what to keep in mind before you get started:
- Your delivery schedule is flexible — you choose when to go online.
- Ratings are based on your last 100 completed deliveries.
- Driver applications are typically reviewed within 2–5 business days.
Things to know
Tip: Keep your documents up to date — expired insurance or registration can pause your account.
Document requirements can vary slightly by state.
Still need help?
If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.
Frequently asked questions
Did this article help?
Need more help?
Contact SupportRelated articles
Understanding the Background Check Process
A step-by-step guide covering "Understanding the Background Check Process" — part of the DelZeno drivers help articles.
Vehicle Requirements and Eligibility
A step-by-step guide covering "Vehicle Requirements and Eligibility" — part of the DelZeno drivers help articles.
How Driver Applications Are Reviewed
A step-by-step guide covering "How Driver Applications Are Reviewed" — part of the DelZeno drivers help articles.