How do I delete my account?

Go to Account Settings > Privacy > Delete Account. Note that this action is permanent and will remove your order and delivery history.

I forgot my password. What do I do?

Select "Forgot password" on the login screen and follow the instructions sent to your email or phone to create a new one.

Go to Account Settings > Security > Two-Factor Authentication and follow the setup steps using an authenticator app or SMS codes.

profile

Last updated November 4, 20252 min read

This article walks you through everything you need to know about "Updating Your Profile Information," so you can get it done quickly and correctly.

Illustration for Updating Your Profile Information

Here's what to keep in mind before you get started:

You can review and remove connected devices from your security settings.
Identity verification may be required for certain account types or high-value transactions.
You can request account deletion at any time from Account Settings.

Note: It can take a few minutes for security changes to apply across all devices.

Security-related changes trigger a confirmation email for your protection.

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.

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A step-by-step guide covering "Enabling Two-Factor Authentication" — part of the DelZeno account security help articles.

A step-by-step guide covering "Managing Connected Devices" — part of the DelZeno account security help articles.

A step-by-step guide covering "Recognizing Phishing and Scam Attempts" — part of the DelZeno account security help articles.