Applying a Promo Code or Credit
This article walks you through everything you need to know about "Applying a Promo Code or Credit," so you can get it done quickly and correctly.
Overview
Here's what to keep in mind before you get started:
- Refunds are returned to the original payment method whenever possible.
- You can view your full payment history at any time from Account > Payments.
- Tax documents for drivers are made available each January.
Step-by-step guide
- 1Confirm the change with a one-time verification step.
- 2Go to Account Settings and select "Payments."
- 3Choose "Add payment method" or "Edit" next to an existing one.
- 4Enter your payment details and save.
- 5Set your new method as default, if desired.
Things to know
Note: 1099 tax forms are made available to eligible drivers by January 31 each year.
Payment method changes apply to future orders only, not deliveries already in progress.
Still need help?
If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.
Frequently asked questions
Did this article help?
Need more help?
Contact SupportRelated articles
How Driver Payments Work
A step-by-step guide covering "How Driver Payments Work" — part of the DelZeno payments help articles.
Understanding Payment Schedules and Cutoffs
A step-by-step guide covering "Understanding Payment Schedules and Cutoffs" — part of the DelZeno payments help articles.
Adding or Updating a Payment Method
A step-by-step guide covering "Adding or Updating a Payment Method" — part of the DelZeno payments help articles.