Who do I contact with a policy question?

Reach out through the Contact Support page and select "General Questions" — our team can clarify how a specific policy applies to your situation.

Where can I read the full Terms of Service?

The complete DelZeno Terms of Service is available at delzeno.com/terms and is linked from the footer of every page.

DelZeno collects only the data needed to provide delivery services and never sells personal information. See the full Privacy Policy for details.

policycommunity

Last updated November 4, 20252 min read

Whether this is your first time or you just need a refresher, this guide covers "Community Guidelines" from start to finish.

Illustration for Community Guidelines

Here's what to keep in mind before you get started:

DelZeno maintains commercial insurance coverage in accordance with applicable regulations.
DelZeno's policies apply consistently across all service areas, with limited regional variations where required by law.
Our Terms of Service and Privacy Policy are reviewed and updated periodically.

Warning: Violating DelZeno's policies can result in warnings, suspension, or permanent deactivation depending on severity.

Policy updates are communicated by email and in-app notice before taking effect.

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.

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