How does DelZeno handle my personal data?

DelZeno collects only the data needed to provide delivery services and never sells personal information. See the full Privacy Policy for details.

What happens if I cancel after a driver is assigned?

Cancellations made after a driver has been assigned and is en route may be subject to a small cancellation fee to compensate the driver.

Reach out through the Contact Support page and select "General Questions" — our team can clarify how a specific policy applies to your situation.

privacylegal

Last updated February 22, 20262 min read

Here's a clear, step-by-step look at "DelZeno Privacy Policy Summary" — including what to expect and what to do if something doesn't go as planned.

Illustration for DelZeno Privacy Policy Summary

Here's what to keep in mind before you get started:

Our Terms of Service and Privacy Policy are reviewed and updated periodically.
Drivers operate as independent contractors under a separate agreement.
Prohibited items include hazardous, illegal, and age-restricted goods without proper verification.

Tip: Bookmark this article so you can quickly reference it if questions come up later.

Policy updates are communicated by email and in-app notice before taking effect.

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.

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A step-by-step guide covering "DelZeno Service Areas and Restrictions" — part of the DelZeno policies help articles.