How to Rate Your Delivery Experience

This article walks you through everything you need to know about "How to Rate Your Delivery Experience," so you can get it done quickly and correctly.

Overview

Here's what to keep in mind before you get started:

• You can leave delivery instructions for your driver before the delivery starts.
• Delivery time estimates update automatically based on traffic and driver location.
• You can rate and leave feedback on every completed delivery.

Step-by-step guide

1. 1Submit your request — most issues get a response within minutes.
2. 2Open your order confirmation email or the DelZeno app.
3. 3Select the delivery you'd like help with.
4. 4Choose the issue that best matches what happened.
5. 5Add any relevant details or photos.

Things to know

You'll receive a notification the moment your driver is on the way.

Still need help?

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.