How to Track Your Delivery in Real Time

This article walks you through everything you need to know about "How to Track Your Delivery in Real Time," so you can get it done quickly and correctly.

Overview

Here's what to keep in mind before you get started:

• You can track your delivery in real time from the tracking link or the DelZeno app.
• Most delivery issues can be resolved directly from your order details page.
• Refunds for eligible issues are typically processed within 3–5 business days.

Step-by-step guide

1. 1Open your order confirmation email or the DelZeno app.
2. 2Select the delivery you'd like help with.
3. 3Choose the issue that best matches what happened.
4. 4Add any relevant details or photos.
5. 5Submit your request — most issues get a response within minutes.

Things to know

Delivery instructions can be updated any time before your driver arrives.

Still need help?

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.