How to Change Your Delivery Address
This article walks you through everything you need to know about "How to Change Your Delivery Address," so you can get it done quickly and correctly.
Overview
Here's what to keep in mind before you get started:
- You can leave delivery instructions for your driver before the delivery starts.
- Delivery time estimates update automatically based on traffic and driver location.
- You can rate and leave feedback on every completed delivery.
Step-by-step guide
- 1Add any relevant details or photos.
- 2Submit your request — most issues get a response within minutes.
- 3Open your order confirmation email or the DelZeno app.
- 4Select the delivery you'd like help with.
- 5Choose the issue that best matches what happened.
Things to know
Note: Delivery instructions can be updated any time before your driver arrives.
You'll receive a notification the moment your driver is on the way.
Still need help?
If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.
Frequently asked questions
Did this article help?
Need more help?
Contact SupportRelated articles
What Happens If You're Not Available at Delivery
A step-by-step guide covering "What Happens If You're Not Available at Delivery" — part of the DelZeno customers help articles.
Reporting a Damaged or Incorrect Order
A step-by-step guide covering "Reporting a Damaged or Incorrect Order" — part of the DelZeno customers help articles.
How to Leave Delivery Instructions
A step-by-step guide covering "How to Leave Delivery Instructions" — part of the DelZeno customers help articles.