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What Happens If You're Not Available at Delivery

Last updated January 9, 20262 min read

Here's a clear, step-by-step look at "What Happens If You're Not Available at Delivery" — including what to expect and what to do if something doesn't go as planned.

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Overview

Here's what to keep in mind before you get started:

  • Delivery time estimates update automatically based on traffic and driver location.
  • You can rate and leave feedback on every completed delivery.
  • You can track your delivery in real time from the tracking link or the DelZeno app.

Things to know

Tip: Add a gate code or landmark to your delivery instructions to help your driver find you faster.

Delivery instructions can be updated any time before your driver arrives.

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If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.

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