Reporting a Damaged or Incorrect Order

Whether this is your first time or you just need a refresher, this guide covers "Reporting a Damaged or Incorrect Order" from start to finish.

Overview

Here's what to keep in mind before you get started:

• You can rate and leave feedback on every completed delivery.
• You can track your delivery in real time from the tracking link or the DelZeno app.
• Most delivery issues can be resolved directly from your order details page.

Things to know

You'll receive a notification the moment your driver is on the way.

Still need help?

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