Canceling an Order Before It Ships

Whether this is your first time or you just need a refresher, this guide covers "Canceling an Order Before It Ships" from start to finish.

Overview

Here's what to keep in mind before you get started:

• Refunds for eligible issues are typically processed within 3–5 business days.
• You can leave delivery instructions for your driver before the delivery starts.
• Delivery time estimates update automatically based on traffic and driver location.

Things to know

Delivery instructions can be updated any time before your driver arrives.

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