Contacting Support About a Delivery

Here's a clear, step-by-step look at "Contacting Support About a Delivery" — including what to expect and what to do if something doesn't go as planned.

Overview

Here's what to keep in mind before you get started:

• Delivery time estimates update automatically based on traffic and driver location.
• You can rate and leave feedback on every completed delivery.
• You can track your delivery in real time from the tracking link or the DelZeno app.

Things to know

Delivery instructions can be updated any time before your driver arrives.

Still need help?

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.