How to Leave Delivery Instructions

This article walks you through everything you need to know about "How to Leave Delivery Instructions," so you can get it done quickly and correctly.

Overview

Here's what to keep in mind before you get started:

• You can track your delivery in real time from the tracking link or the DelZeno app.
• Most delivery issues can be resolved directly from your order details page.
• Refunds for eligible issues are typically processed within 3–5 business days.

Step-by-step guide

1. 1Select the delivery you'd like help with.
2. 2Choose the issue that best matches what happened.
3. 3Add any relevant details or photos.
4. 4Submit your request — most issues get a response within minutes.
5. 5Open your order confirmation email or the DelZeno app.

Things to know

Delivery instructions can be updated any time before your driver arrives.

Still need help?

If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.