Scheduling a Delivery for a Specific Time
Here's a clear, step-by-step look at "Scheduling a Delivery for a Specific Time" — including what to expect and what to do if something doesn't go as planned.
Overview
Here's what to keep in mind before you get started:
- Most delivery issues can be resolved directly from your order details page.
- Refunds for eligible issues are typically processed within 3–5 business days.
- You can leave delivery instructions for your driver before the delivery starts.
Things to know
Tip: Double-check your delivery address before checkout to avoid delays.
You'll receive a notification the moment your driver is on the way.
Still need help?
If this article didn't answer your question, our support team is available through the Contact Support page — we're happy to help.
Frequently asked questions
Did this article help?
Need more help?
Contact SupportRelated articles
Requesting a Refund for a Delivery Issue
A step-by-step guide covering "Requesting a Refund for a Delivery Issue" — part of the DelZeno customers help articles.
How to Change Your Delivery Address
A step-by-step guide covering "How to Change Your Delivery Address" — part of the DelZeno customers help articles.
What Happens If You're Not Available at Delivery
A step-by-step guide covering "What Happens If You're Not Available at Delivery" — part of the DelZeno customers help articles.