Driver Support
Everything delivery partners need to get on the road and stay there: onboarding and document requirements, background checks, vehicle eligibility, scheduling, payments, ratings, and troubleshooting the Driver app.
15 articles
Accepting and Declining Delivery Requests
2 min readUpdated December 18, 2025deliveriesBest Practices for On-Time Deliveries
2 min readUpdated December 7, 2025deliveriesUnderstanding Your Driver Rating
2 min readUpdated November 26, 2025ratingsHow Ratings Affect Your Account Standing
2 min readUpdated November 15, 2025ratingsTroubleshooting the DelZeno Driver App
2 min readUpdated November 4, 2025appReporting an Issue During a Delivery
2 min readUpdated May 22, 2026deliveriesDriver Deactivation and Reinstatement Policy
2 min readUpdated May 11, 2026policy